Leading With Intent
2017 National Index of Nonprofit Board Practices from more than 1,300 nonprofit organizations.
How to Prevent Meeting “Burnout”
In a world where you need to lead through others, more communication is needed, not less. The key is in more crisply managed meetings.
A New Way to Become More Open-Minded
95 percent of people rated themselves as more open-minded than average, which, of course, cannot be true!
If You Want Employees to Speak Up, Start by Minimizing Threat
New research found situational factors — not so much personal factors — led employees to speak up.
Disentangling How Coworkers and Supervisors Influence Employee Cyberloafing
Cyberloafing—the use of an electronic device at work not work-related—is now the most common way that employees waste time at work.
Why Are We Still Struggling with Diversity, Equity, and Inclusion in Nonprofit Governance?
According to BoardSource research, the diversity of boards today has not increased over the past two years and seems unlikely to change an..
The Upside of Conflict
Too many organizations ignore or avoid addressing internal conflict. A healthy perspective on disagreement can increase resilience and spu..
Smarter Call-Center Coaching for the Digital World
The demands facing contact-center staff are becoming more complex, more varied, and more valuable. That calls for a smarter coaching appro..
Managing Change in the Face of Skepticism
Employees are prone to rejecting change initiatives. Tweaking the action plan can lead to success.
How to Give Better Advice
Research reveals the common mistakes we make when trying to help.