People Don’t Want to Be Compared with Others in Performance Reviews
They want to be compared with themselves. Why are employees so frustrated about the way they are evaluated, despite all the time and money..
What Your 360-Degree Assessment Results Really Mean
There are many questions regarding the use of 360s that haven’t been adequately answered.
This Accountability Tactic Works For Kids, Teens, And Work Teams
Trying to build a “culture of accountability” puts the wagon before the horse, one behavioral psychologist explains.
The Performance-Management Secret Only 1 in 5 Companies Knows
A survey of over 25,800 companies showed that fully 20 percent had dumped dreaded annual performance ratings.
Most Employee Performance Data Is Wrong — And Here’s What You Should Do About It
Employers need to replace the old systems creating all this unreliable data and develop new ones.
The Power of Yes: How CMR Rocks Retention
If a guest wants a vegetable instead of french fries, a server is empowered to make it happen and not have to go through management layers.
6 Power Tips for Having a Tough Conversation
You tried to deal with the issue when it was small but there’s no improvement. Now it’s time for a tough conversation.
The Best Mentors Ask These 8 Questions
An essential part of being a good mentor is asking the right questions. Here’s a cheat sheet to get you started.
Culture Vs Data: Which One Wins?
The big question is, are brands investing too much in data and not enough in culture?
Organizational Slack (or Goldilocks and the Three Budgets)
Organizational slack is an important concept in the management literature, but you won’t find it mentioned..