The pandemic has challenged managers as never before, but one powerful leadership strategy is being overlooked, say Boris Groysberg and Susan Seligson: Be kind.
Leaders must actively manage the energy of their workforces, cultivate the quality of employee relationships, and demonstrate a capacity for resilience to recharge their organizations during crises.
Researchers identified what they say — and how they say it.
Decide what success looks like and work backwards from there.
Management practices haven’t kept up with changing workplace demands.
Why executives need support, especially in times of disruption.
As many organizations are learning, managing the flow of communication among remote teams is tricky.
Instead of pressuring already-stressed individuals to fix themselves, true wellness requires organization-level interventions.
Our “lizard” brains are impatient: if we don’t capture another’s attention within a short period of time, we’ve lost our ability to make the case.
How team members react to change and team-based problem solving can also be a lot harder to gage when working remotely.