McKinsey Insights
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Three keys to building a more skilled postpandemic workforce
Many companies face large, and growing, skills deficits. A few companies approach skill building in a more integrated way—and are quietly gaining an edge on rivals.
Reviving the art of apprenticeship to unlock continuous skill development
Postpandemic skill gaps need filling, and formal learning alone won’t do the trick. Scaling the lost art of one-on-one learning can make the difference.
How Companies Can Turn the Great Resigntation into the Great Attraction
A record number of employees are quitting or thinking about doing so. Organizations that take the time to learn why—and act thoughtfully—will have an edge in attracting and retaining talent.
Overcoming stigma: Three strategies toward better mental health in the workplace
Employees are worried about their mental health as they return to the workplace after the COVID-19 pandemic. Stigma can exacerbate their concerns, but employers can thwart its impact.
The board’s role during crisis and beyond
Three seasoned board directors discuss the role boards are playing in guiding their companies toward recovery from the COVID-19 crisis.
Purpose, not platitudes: A personal challenge for top executives
To harness the power of corporate purpose, CEOs and other senior executives must pressure-test that purpose with their teams, employees—and themselves.
Overcoming pandemic fatigue: How to reenergize organizations for the long run
Leaders must actively manage the energy of their workforces, cultivate the quality of employee relationships, and demonstrate a capacity for resilience to recharge their organizations during crises.
The board’s role in embedding corporate purpose: Five actions directors can take today
A large spotlight is shining on corporate actions these days, and all stakeholders have growing expectations. A board’s involvement in defining purpose helps meet those expectations.
The human touch at the center of customer-experience excellence
More than ever, great customer experience depends on the human factor. That has major implications for how the customer-experience organization operates.
When will the COVID-19 pandemic end?
Normalcy by spring, and herd immunity by fall? We assess the prospects for an end in 2021.