systems thinking
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Productivity Is About Your Systems, Not Your People
To make a real impact on performance, you have to work at the system level.
Asking Questions About Sustainability, Scale, and Systems Change
When nonprofits try to plan for scale, systems change, and sustainability at the same time, they can often find these expectations at odds with each other. The answer is not a zero-sum choice, but a flexible approach that focuses on the mission.
Making time management the organization’s priority
To stop wasting a finite resource, companies should tackle time problems systematically rather than leave them to individuals.
Government Backlog Reduction
Backlogs have massive costs for government agencies, citizen satisfaction, and business productivity. Here is a holistic, systematic appr..
Finding the Sweet Spot for Innovation Within Government Systems
Three guiding principles for NGOs looking to find where they best fit within government-run systems and ensure long-term impact.
Why “Many-Model Thinkers” Make Better Decisions
This article explains why many models are better than one and describes three rules for how to construct your own powerful ensemble of mod..
Symptoms vs. Systems Thinking
Here are some examples of systems thinking “lenses” through which you can view your organization and its environment.
Using Story to Change Systems
We need to develop new processes of collective storytelling across sectors to navigate turbulent times and foster systems change.
Most Employee Performance Data Is Wrong — And Here’s What You Should Do About It
Employers need to replace the old systems creating all this unreliable data and develop new ones.
You First: Leadership for a New World—The Importance of Open Systems
Good leadership requires moments of reflection in which we think about the dynamics at play in the systems we seek to change.