metrics
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How To Measure Your Culture
There are plenty of metrics available to help you gauge how your people are doing. Here are the four that matter.
Performance Management Must Evolve to Survive COVID-19
Most performance management systems are too rigid for uncertain times. Agile goals, ongoing feedback, and flexible metrics and incentives are key.
Strategy by Mission, Not Metrics, Will Make You More Money
Today the military enables troops to both think and do. They call it Commander’s Intent.
Don’t Let Metrics Undermine Your Business
An obsession with the numbers can sink your strategy.
Against Metrics: How Measuring Performance By Numbers Backfires
A proliferation of companies, government agencies, and higher education institutions are in the grip of what Jerry Z. Muller has termed “m..
Innovation Metrics vs Execution Metrics
It’s a huge challenge for innovation teams to establish and implement innovation metrics in their organization. Why? Because they substant..
How To Measure Your Customer’s Loyalty and CX
How are you inadvertently thwarting your efforts to improve your CX? It is how you measure it and it’s one of the fundamental failures of ..
Tesla Shows How Traditional Business Metrics Are Outdated
We don’t need to throw out all classic business metrics. But we should recognize their fundamental flaws and complement them with a new se..
Finding the metrics that matter for your product
Startup literature is full of ardent advice on how to measure activation, engagement and how users are interacting with your product.