leadership
TagHow to Act Quickly Without Sacrificing Critical Thinking
An unbridled urgency can be counterproductive and costly. If you’re too quick to react, you can end up with short-sighted decisions or sup..
Preventing Costly Innovation Failures
I am a global customer centricity champion. My passion is helping organizations to grow faster by putting customers at the heart of their ..
Trust Your Employees, Not Your Rule Book
Here’s the good news: The big airlines are revising their rules for booking and boarding flights — rules that led to one of the great busi..
How to Build Environments Where Teams Thrive and Talent Wins
Structure trumps talent. Badly designed organizations sabotage the best performers.
How Unconscious Biases Block Effective Interactions
Nearly everyone has unconscious biases when interacting, notes a new book. But learning how to shift filters can boost effectiveness in de..
The Best Teams Have These 3 Things
In my over 40 years as a business leader in the corporate arena, it’s been one of my distinct joys to lead and be a part of some amazing, ..
How to Be an Inspiring Leader
When employees aren’t just engaged, but inspired, that’s when organizations see real breakthroughs.
3 Ways to Be a Leader, Not a Manager
Ask your employees for the good, the bad and the ugly.
The Power of And
One short, simple word can reframe your leadership mind-set.
The opportunity in government productivity
Governments face a pressing question: How to do more with less? Raising productivity could save $3.5 trillion a year—or boost outcomes at ..