October 2018
Employee Experience vs. Engagement: What’s the Difference?
Employee engagement is an ongoing part of the employee experience. Employee experience is the journey an employee..
The New Strategy in Strategic Planning: Talk to Those Affected by the Work
This example illustrates how listening to the needs of constituents can guide process decisions and improvements as a way of meeting and a..
The Best Way to Build a Culture of Evidence-Based Government
Successful efforts to bring the use of data and research into decision-making are both top-down and bottom-up.
Cracking down on government fraud with data analytics
New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to..
Nurturing Renewable Human Capital in the Nonprofit Workplace
Each hire brings with it social, cultural, and intellectual capital.
Bringing Managers Back to Work
Companies are revolutionizing how people work. Now they need to transform how managers manage.
Creating a Purpose-Driven Organization
Every organization has a pool of change agents that usually goes untapped.
The Assumption of Competence
Research shows people who consider themselves the most competent are actually the least competent.
Why Managers Are Central to an Agile Culture
A culture of agility can’t happen unless organizations first get the manager experience right.
Micro-battles and the Journey to Scale Insurgency
Discrete, fast-moving initiatives bring focus to strategic choices and help companies rediscover the art of getting stuff done.