public sector
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Modernization Strategies to Attract and Keep Talent
Looking at modernizing all aspects of your entire workforce is impractical. A more sensible approach is to look at best practices and iden..
Governing in the Age of Disruption
Government leaders must confront this disruption head-on. They must determine the respective roles played by the public and private sector..
Public Sector, Disrupted
How disruptive innovation can help government achieve more for less.
A Blueprint for the Government of the Future
Powerful forces are transforming society—and creating challenges for governments around the world.
80 Percent of Federal Employees Say Their Agency Does Not Have a Customer Service Leader
Agencies with a single customer service lead score 25-30% higher on critical customer service elements.
Eight Tips for Communicating Ideas to Busy Policymakers
How can foundations, nonprofits, and others can effectively convey—and convince policymakers to support—their programs and proposals for s..
How to Lead a Successful Government Transition
A six-step approach can set an incoming administration on the right path.
The Best Way to Build a Culture of Evidence-Based Government
Successful efforts to bring the use of data and research into decision-making are both top-down and bottom-up.
Cracking down on government fraud with data analytics
New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to..
Sustaining Collaborative Action
As more cross-sector collaborations gain traction, we must understand what it takes to keep them running over the long term and ensure tha..