June 2017
If acquisition is easy, retention can be too
Peter Drucker once said the only purpose of a business is to make and keep a customer. For the past decade, software companies have been p..
6 Common Things Good Managers Do to Create Engaged Teams
Good managers create and boost employee engagement. A lot of managers have room for improvement.
Eight Powerful Ways Introverted Managers Can Thrive
Managing a team requires time, effort and communication — lots and lots of communication. This isn’t always the most comfortable thing for..
3 Reasons Why Millennials Are Timid Leaders
The oldest millennials are well into their thirties and more millennials are now moving into positions of leadership. But these millennial..
Why Companies Must Align Innovation Strategy With Business Strategy
Random investments in innovation do not always produce great returns. There has to be some connection between innovation strategy and the ..
How You Define the Problem Determines Whether You Solve It
Typical stories of creativity and invention focus on finding novel ways to solve problems.
5 Questions to Ask About Corporate Culture to Get Beyond the Usual Meaningless Blather
There aren’t many leaders who would disagree with the idea that a healthy, productive culture is a defining element of business success. Y..
How ‘Little Ideas’ Can Lead to Powerful Innovations
When people talk about innovation, industry disruptors like Uber come to mind. But that’s not the only way to innovate successfully.
Here’s How Good Managers Give Bad Employees Feedback
Good managers don’t beat around the bush when it comes to addressing low performance or attitude problems at work. Here’s what they do wit..
Why You Should Schedule for Energy, Not Time
Most of us schedule our tasks only based on when we’re free to do them. The problem is, you’re not making the most use of your energy.