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Nonprofit and Government Collaborations Move at the ‘Speed of Trust’
A discussion between two California mayors on how the public sector and nonprofit leaders can work together in a time of anxiety and disruption.
Texas Cyber Attack Has Taken 23 Government Agencies Offline
The Texas Department of Information Resources (DIR) has confirmed that 23 government agencies have, so far, been taken offline by a ransom..
The public sector gets serious about customer experience
As public expectations rise, government agencies are doubling down on improving service delivery to delight their customers.
Citizen experience in government takes center stage
Treating citizens like customers to drive triple value impact.
Here’s Why All Your Projects Are Always Late — and What to Do About It
Whether it’s a giant infrastructure plan or a humble kitchen renovation, it’ll inevitably take way too long and cost way too much. That’s ..
Government Backlog Reduction
Backlogs have massive costs for government agencies, citizen satisfaction, and business productivity. Here is a holistic, systematic appr..
The future of work in government
Here’s how government leaders can navigate the transformation of work in the public sector.
Finding the Sweet Spot for Innovation Within Government Systems
Three guiding principles for NGOs looking to find where they best fit within government-run systems and ensure long-term impact.
Managing Data Ethics
Government CDOs must step up to the challenge. Here is a process-based approach for CDOs.
Using AI to unleash the power of unstructured government data
Applications and examples of natural language processing (NLP) across government.