communication
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Eight Tips for Communicating Ideas to Busy Policymakers
How can foundations, nonprofits, and others can effectively convey—and convince policymakers to support—their programs and proposals for s..
How to Prevent Meeting “Burnout”
In a world where you need to lead through others, more communication is needed, not less. The key is in more crisply managed meetings.
The Upside of Conflict
Too many organizations ignore or avoid addressing internal conflict. A healthy perspective on disagreement can increase resilience and spu..
How to Give Better Advice
Research reveals the common mistakes we make when trying to help.
How Do I Get the Feedback I Crave?
Most managers we talk with share that one of their biggest frustrations is not getting the feedback they crave.
7 Icebreaker Questions to Melt Frustration and Build Trust
Done well, icebreaker questions can be valuable & strategic. Here are seven icebreaker questions to start your meeting.
Getting Your Story Straight
Emotional stories help innovative ideas attract attention. Here are the narratives that help good ideas break through.
The Assumption of Competence
Research shows people who consider themselves the most competent are actually the least competent.
The 1 Book That Transformed Microsoft’s Culture from Cutthroat to Creative
When CEO Satya Nadella took over Microsoft, he started defusing its toxic culture by handing each of his execs a 15-year-old book by a psy..
New Neuroscience Reveals 7 Secrets That Will Make You Persuasive
Here’s how to use neuroscience to be more persuasive.