Intelligent process automation: The engine at the core of the next-generation operating model
Full intelligent process automation comprises five key technologies. Here’s how to use them to enhance productivity and efficiency, reduce..
Research: How Incentive Pay Affects Employee Engagement, Satisfaction, and Trust
Most managers would agree that motivated, productive employees are crucial for organizational success, regardless of company size, industr..
A 5-Step Process to Get More Out of Your Organization’s Data
“My best employees are leaving,” Daniel told me, “and I can’t seem to figure out why.”
How Our Views of History Influence Our Ability to Shape the Future
A colleague of mine passed along an article recently titled, “History and Organizational Change.” Written by two scholars in Canada, Roy S..
How Managers Can Avoid Playing Favorites
It’s human nature to like some colleagues more than others. But when you’re the boss, treating direct reports differently — and especially..
Leading with Trust
One-third of business leaders surveyed in 2015 said that retaining colleagues is their number one concern. Everyone knows that people are ..
Why This CEO Appointed An Employee To Change Dumb Company Rules
Hootsuite’s “Czar of Bad Systems” has the authority to fix processes that aren’t working—anywhere in the company.
How Smart People Handle Difficult People
Difficult people defy logic. Some are blissfully unaware of the negative impact that they have on those around them, and others seem to de..
You’ve Had the Annual Strategy Development Meeting. Now What?
Most executives know the drill. Fourth quarter rolls around, and it’s time for a strategic-planning session once again. This is a time-con..
5 Ways Business Leaders Unintentionally Kill Collaboration and Creativity
In 1861, Abraham Lincoln formed his Cabinet with his defeated opponents in the election of 1860. His “Team of Rivals” saved the Union, won..