The Most Valuable Trait of Highly Successful CEOs
Smarts are key, but don’t let studies and stereotypes keep you from reaching for the stars.
According To Top CEOs ‘Nothing Drives Profitability Like Great Customer Experience’
Sam Walton said, “The goal as a company is to have customer service that is not just the best but legendary.”
If You Want To Be An Empathic Listener, Stop Using This Word
If you want to be a truly empathic listener, get rid of any phrases from your lexicon that begin with “I.” This includes “I find,” “I do,”..
Millennial Managers: A Guide For Successful Management
Millennials took over as the largest generational group in the United States workforce in 2015, and by 2020 they will make up over half of..
13 Influencers You Should be Following to Be a Better Leader
In today’s fast-paced, content-saturated world, who you choose to follow is massively important to your development as a leader.
Changing Company Culture Requires a Movement, Not a Mandate
Culture is like the wind. It is invisible, yet its effect can be seen and felt. When it is blowing in your direction, it makes for smooth ..
Develop Tremendous Mental Toughness: A Navy SEAL Explains the 40 Percent Rule
Willpower, determination, and mental toughness are like a muscle — fortunately.
In Unilever’s Radical Hiring Experiment, Resumes Are Out, Algorithms Are In
To diversify its candidate pool, Unilever has ditched resumes and traditional campus recruiting. Its new process relies on algorithms to s..
After Giving 1,000 Interviews, I Found the 4 Questions That Actually Matter
Hiring for culture fit can seem like a mystery, but these 4 interview questions will help you get it right every time.
America’s Top-Rated CEO Just Taught a Brilliant Lesson in Leadership. Here It Is in 1 Sentence
Clorox CEO Benno Dorer received a 99% approval rating from his employees. You can learn a lot from his philosophy.