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The Surprising Value of Obvious Insights
A few years ago, the people analytics experts at Google stunned me with one of their recommendations to managers.
How Customer Obsession Creates Accountability for Change
In this article, we’ll look at several organizations that are at the forefront of linking change efforts to customer experience.
The Art of Balancing Autonomy and Control
In this article, we focus on three strategies for setting the stage for innovation that can be implemented in organizations across industr..
Grow Faster by Changing Your Innovation Narrative
An innovation narrative is an oft-overlooked facet of organizational culture that encapsulates employees’ beliefs about a company’s abilit..
New Ways to Gauge Talent and Potential
Emerging assessment methods can be grouped into three broad categories: gamified assessments, digital interviews, and candidate data mining.
Improving Your Bottom Line With Cybersecurity
Leaders are beginning to see cybersecurity as a means to improve their bottom line — and there are specific ways you can use it for this p..
Turning Strategy Into Results
Rather than trying to boil the strategy down to a pithy statement, it’s better to develop a small set of priorities that everyone gets beh..
Get Things Done With Smaller Teams
Smaller teams move faster, iterate at a higher frequency, and innovate more for the company.
Taking Stock of Corporate Risk-Taking
Equity incentives held by CEOs may induce bias in their recommendations with respect to major strategic decisions.
Why People Believe in Their Leaders — or Not
Researchers have identified several broadly defined behaviors that influence whether leaders are perceived as credible.