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How Digital Leadership Is(n’t) Different
Leaders must blend traditional and new skills to effectively guide their organizations into the future.
How Digital Trust Drives Culture Change
The past year has been critical for Facebook’s reputation, with the tech giant coming under scrutiny following extensive, high-profile dat..
Why Great Leaders Focus On Mastering Relationships
Without mastering collaborative relationships, both inside and outside the company, we won’t produce the outcomes needed to win our custom..
Performance Management’s Digital Shift
The future of performance management is more data-driven, flexible, continuous, and development-oriented.
Self-Reports Spur Self-Reflection
The act of answering survey questions can increase awareness, which opens the door to development.
A Structured Approach to Strategic Decisions
By adding discipline to decision-making and limiting some well-known flaws, it brings quality assurance to complex decisions.
Nondisruptive Creation: Rethinking Innovation and Growth
In this article we define nondisruptive creation; outline its distinctive advantages; and offer a framework to help leaders charged with d..
The Surprising Value of Obvious Insights
A few years ago, the people analytics experts at Google stunned me with one of their recommendations to managers.
How Customer Obsession Creates Accountability for Change
In this article, we’ll look at several organizations that are at the forefront of linking change efforts to customer experience.
The Art of Balancing Autonomy and Control
In this article, we focus on three strategies for setting the stage for innovation that can be implemented in organizations across industr..