Harvard Business Review
CategoryDiversity Doesn’t Stick Without Inclusion
Leaders have long recognized that a diverse workforce of women, people of color, and LGBT individuals confers a competitive edge in terms ..
If Your Team Agrees on Everything, Working Together Is Pointless
Collaboration is crumpling under the weight of our expectations. What should be a messy back-and-forth process far too often falls victim ..
Research: Are Clients Loyal to Your Firm, or the People in It?
Employee turnover can be a big challenge for companies. But it creates a unique problem for professional services firms, which have to wor..
Boards Must Be More Combative
Boards of directors play two roles. They must protect value by helping companies avoid unnecessary risks, and they must build value by ens..
4 Models for Using AI to Make Decisions
Charismatic CEOs enjoy leading and inspiring people, so they don’t like delegating critical business decisions to smart algorithms. Who ..
3 Ways to Create a Culture of Innovation
If you want your employees to be more creative in their day-to-day work, you can’t rely on Ping-Pong tables, bean bag chairs, or one-off e..
Help Your Team Stop Overcommitting by Empowering Them to Say No
We live in a culture of “yes.” We don’t want to disappoint our bosses, colleagues, families, or friends, so we say “yes” as often as we ca..
Emotional Intelligence Has 12 Elements. Which Do You Need to Work On?
Esther is a well-liked manager of a small team. Kind and respectful, she is sensitive to the needs of others. She is a problem solver; she..
Motivating Employees Is Not About Carrots or Sticks
Motivating employees seems like it should be easy. And it is — in theory. But while the concept of motivation may be straightforward, moti..
The Three Types of Leaders Who Create Radical Change
Every successful social movement requires three distinct leadership roles: the agitator, the innovator, and the orchestrator, according to..