March 2017
To Motivate Employees, Show Them How They’re Helping Customers
Think back to your first day on the job. If you’re like most people, you felt excited and were eager to get down to work. But, based on th..
How to Keep Your Team Focused and Productive During Uncertain Times
Uncertainty is uncomfortable for everyone. Whether it’s political turmoil or a reorganization at your company, employees who are concerned..
Gallup: American Workers Are Unengaged And Looking Elsewhere
How To Shut Down “Microaggressions” At Work
It doesn’t matter if it’s intentional or not, no one should have to deal with a daily stream of slights. Can you guess what would make 6 o..
The Secret of Story Telling
On the south side of Chicago in the 1950s, my grandfather Ben Weiss created a shoe store called Cinderella Shoes. He employed the most lit..
See You at the Top: A Guide to Winning at Customer Service
Quality customer service is one of the major ingredients that make for the success of any business, regardless of its size. You could empl..
How to Create Company Culture and Communicate Your ‘Why’ Throughout
In this Dynamic Communication interview, author Jill Schiefelbein chats with Adam Elsesser, CEO of Penumbra, who gives a tip that can help..
Should You Delegate That? A Comprehensive Guide
Delegating tasks is an important, yet tricky, art in the realm of entrepreneurship. It’s a way to lighten your workload and distribute tas..
Zero-Based Budgeting for the Growth-Oriented CEO
They say you can’t cut your way to growth. The same is true for value creation. While plenty of companies are generating significant savin..
The Three Different Flavors of Family Businesses
Each family that runs its own business also has its own culture, say two psychologists who work with wealthy families.