A Retired Hospital CEO Shares the Employee Feedback That was “A Bucket of Cold Water to the Face.”
What they drew was a picture of an organization that had become very hierarchical and required approval from senior leaders to do things. ..
Forgiveness is a Leadership Trait that Unites and Stabilizes
The cost of not forgiving within an organization is significant. When fear overrides forgiveness, we begin to spend precious time highligh..
How Office Culture Creates an Impact on Employee Retention
Office culture has the strongest impact on business results and employee retention. Because it improves the self-esteem of employees’. To ..
Coaching is a Series of Conversations
One conversation will rarely, if ever, have an impact long term. Coaching is a continuous conversation.
Leadership Instincts: Listen, Amplify, Include
Listen to learn. Amplify to establish expectations. Include to empower.
Why Culture, at Home and Work, Cannot Be Left to Chance
When well-intentioned people are mired in the day-to-day rush of business, it’s challenging to be intentional about culture.
Building Scrappiness Into Your Culture
Something I’m so proud of in our culture is that we empower our teams to make decisions and avoid the debilitating chain of command that a..
Goodbye Transactional Leader. Hello Transformational.
“The key to successful leadership today is influence, not authority.” – Ken Blanchard
Dear Boss: Are You Driving Away Your Best Employees?
Here are some of the top reasons why someone you value leaves.
Should Managers Be Required to Take Courses in Hiring and Firing? Yes!
Every manager should be required to receive training in these two critical leadership skills. They need to learn how to hire and how to le..