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Difficult people defy logic. Some are blissfully unaware of the negative impact that they have on those around them, and others seem to de..

Most executives know the drill. Fourth quarter rolls around, and it’s time for a strategic-planning session once again. This is a time-con..

In 1861, Abraham Lincoln formed his Cabinet with his defeated opponents in the election of 1860. His “Team of Rivals” saved the Union, won..

Here’s a news flash: The days of corporate silos and veiled marketing are over. No longer can a company hide its real intentions or result..

It doesn’t matter if you hire the most talented creative minds in the world — internal or external — at some point you’ll have to give t..

“I’ve got 10,000 likes on my Facebook page,” proudly proclaimed the business owner sitting next to me at the conference lunch I was speaki..

As an entrepreneur, one of the best things you can learn to do is build a community of raving fans who will always choose your company whe..

On the south side of Chicago in the 1950s, my grandfather Ben Weiss created a shoe store called Cinderella Shoes. He employed the most lit..

Quality customer service is one of the major ingredients that make for the success of any business, regardless of its size. You could empl..

In this Dynamic Communication interview, author Jill Schiefelbein chats with Adam Elsesser, CEO of Penumbra, who gives a tip that can help..

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