Employee Experience vs. Engagement: What’s the Difference?
Employee engagement is an ongoing part of the employee experience. Employee experience is the journey an employee..
The New Strategy in Strategic Planning: Talk to Those Affected by the Work
This example illustrates how listening to the needs of constituents can guide process decisions and improvements as a way of meeting and a..
The Best Way to Build a Culture of Evidence-Based Government
Successful efforts to bring the use of data and research into decision-making are both top-down and bottom-up.
Cracking down on government fraud with data analytics
New data tools are giving government agencies the upper hand in taming fraud, waste, and abuse. Lessons from scaled approaches show how to..
Nurturing Renewable Human Capital in the Nonprofit Workplace
Each hire brings with it social, cultural, and intellectual capital.