Here are 3 lessons we can learn from POMIET when it comes to creating a similar feedback-friendly culture.
They want to be compared with themselves. Why are employees so frustrated about the way they are evaluated, despite all the time and money..
There are many questions regarding the use of 360s that haven’t been adequately answered.
A survey of over 25,800 companies showed that fully 20 percent had dumped dreaded annual performance ratings.
You tried to deal with the issue when it was small but there’s no improvement. Now it’s time for a tough conversation.
Your teammates can be the best “coach” you have ever had. And often, all you have to do is ask.
The goal should always be to listen, analyze and act on your customer feedback, which cannot be captured by a single NPS metric.
Trust is a tricky thing to assess either in oneself or another person. You have to get at it obliquely.
Feedback is the breakfast of champions. So why would most of us rather go hungry?
The best way to sway others is not to tell them your answer, but to arrive at an answer — together.