Leaders should realize that companies are fundamentally linguistic entities.
Meetings have been a form of torture for office staff for as long as they have pushed pencils and bashed keyboards.
When in conflict say this: “I see you. I hear you. And what you say matters to me.” Then watch the magic happen.
It’s important to consider what kind of problem employee you’re dealing with. We found that these 5 common behaviors..
Use a relatable concept when describing a more complex, abstract idea—but carefully test your preconceived ideas of what people know.
To unleash your team’s potential, here are four key ways you can craft masterful language to catalyze the champion qualities within it.
In the absence of a coaching culture, the truth often goes unspoken, change only happens when a crisis takes place, and courage is a rare ..
Explanatory chains are one tool for ensuring advocacy messages don’t skip important links in a line of argument.
When asked what the number one thing employees say they’d like their boss to improve, Communication was at the top of the list with a 50 p..
Feedback, as they say, is a gift. Research bears this out, suggesting that it’s a key driver of performance and leadership effectiveness.