Gallup has discovered that the best managers are the best coaches.
Current performance review processes often hurt organizations. Today’s top talent does not want a boss, they want a coach.
Here are the four steps they take to practice “everyday engagement.”
Over the past 30 years, I’ve read the workplace research on women and I’ve lived it — and what I’ve seen — is not enough change.
The way vulnerability is received will either build the culture or break it.
The goal should always be to listen, analyze and act on your customer feedback, which cannot be captured by a single NPS metric.
Gallup research proves that managers account for 70% of the variance in employee engagement.
If there is one area of focus with the potential to transform entire organizational cultures — it is a strengths-based approach to manage..
Measurement used in the right way is motivating.
Psychological safety predicts quality improvements, learning behavior and productivity.